OfW Member CV

Summary

Energetic call center agent with 4 +years experience, I am a qualified Social Auxiliary Worker. And currently volunteering for OFW (Organizing For Work). An ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal-oriented individual with a can-do attitude, and phenomenal time management skills who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environments. I have good communication skills and telephonic skills. I can speak IsiXhosa and English fluently.

 

Details

Age 32
Gender Female
Nationality South African
Address Cape Town

Languages English, isiXhosa, isiZulu

Education & Training

Basic Sign language

Certificate, Deafnet
Cape Town, Feb 2023 to Mar 2023

Social Auxiliary work

Level 4 certificate, CEFA Institute
Cape Town, Jan 2022 to Mar 2023

Business Administration

Level4 Certificate, Stanford business and computer college
Cape Town, Feb 2012 to Apr 2013

Life science, Physical science, Maths pure, Computer literacy, Isixhosa, English and Life Orientation

Matric, Khanyolwethu SSS
Cape Town, Jan 2010 to Dec 2010

 

Employment

Call Center agent

EXL Service SA
Cape Town, Jun 2023 to ongoing
Openning of new claims from USA in an insurance compaign.

Volunteer (Branch Manager)

OFW (Organizing For Work)
Cape Town, Oct 2022 to ongoing
Training volunteers, making sure that people receive help and facilitation

Call center agent

CCD Couriers
Mantague Gardens, Mar 2020 to Jun 2021
Solving queries and lost parcels Scheduling of deliveries Tracking of parcels

Call center Agent

Truworths Head office
Cape Town, Apr 2018 to Oct 2018
Increasing credits Opening new account Surveys

Till operator

Woolworths
Seapoint, Aug 2016 to Jan 2017
Face to face Customer service

 

Skills

Admin Call centre Cashier Customer service Good computer literacy Secretarial

 

References

Member has references listed.