OfW Member CV

Summary

I am a bubbly individual who loves talking to people. I am goal driven and love constructive conversations. I work well within a team but value my individuality. I have only intentions to excel in any challenge presented to me.

 

Details

Age 26
Gender Female
Nationality South African
Address Cape Town

Languages English, isiXhosa

Education & Training

Matric

Mathematics, Accounting, Business studies, Economics, IsiXhosa HL, English FAL, Life Orientation, Thandokhulu Senior Secondary
Mowbray, Cape Town, Jan 2008 to Nov 2012
The subjects are around world economics and events. Fundamentals of starting, running and marketing a business. Complex methods of thinking and problem resolution. Literature and writing skills are involved as well as basic environmental studies.

 

Employment

Customer Relations advisor

CAPITA SA
Maitland, Cape Town, Nov 2018 to Nov 2020
We processed claims for an airline. Made payments to approved claims for passengers. Received and serviced complaints and awarded compensation where necessary. Completed back office administration.

Customer service advisor

WNS Global
Bellville, Cape Town, Nov 2017 to May 2018

Customer service advisor

Webhelp SA
Claremont, Cape Town, Jan 2016 to Nov 2017
I would service enquiries on phone contracts telephonically. Take payments for bills and create debit orders thus encouraging a good credit record.

Debt collection agent

MBD Credit Solutions
Cape Town, Oct 2014 to Mar 2015
I would contact via phone, customers with outstanding amounts on accounts. I would also set up payment arrangements by acquiring their banking information.

 

Skills

Call centre Cashier Cooking Customer service Domestic work Good computer literacy Social media Translation

 

References

Member has references listed.