OfW Member CV

Summary

I am experienced in customer service, as a call centre operator, in manufacturing and in warehousing. I have also done academic field work, conducting surveys for research projects. I have had success starting from the bottom and working my way up and adapt well to diverse office environments. - Through understanding of clerical and administrative duties in a fast paced environment - Bilingualism: English and isiXhosa - A quick learner who can absorb concepts, skills and routines

 

Details

Age 42
Gender Male
Nationality South African
Address Cape Town

Languages English, isiXhosa, isiZulu

Education & Training

Matric

matric, Bulumko
City of Cape, Jan 2001 to Nov 2001
I have done word excel PowerPoint word and internet explorer

 

Employment

Telemarketing insurance

Retail
Parow cape Town, Feb 2021 to ongoing

Sales Agent

Financial instute
Parc Du Kaap bellville Cape Town, Aug 2019 to Mar 2019
Making outbound calls for clients selling funeral cover. Taking incoming calls for queries.

Lab Assistant

GSK pharmaceuticals
Epping 1 Cape Town, Jan 2017 to Jul 2018
Checking of weighs. Assisting in testing of the raw material. Keeping records and cleaning Tubes. Sorting of Specimen.

Telemaketing Agent

financial institution
city of cape town, Jan 2014 to May 2015
Making calls to sign in new policy members for insurance purposes and also solving quiries of the policy holders.I made calls for new and existing clients either for investments or savings and funeral covers. I also made calls to remind some of the clients about the status of their policies. It was also my duty to solve customers issues.

contact centre agent

Direct Axis
city of cape town Diep river, Jan 2011 to Dec 2011
Taking incoming calls and sorting queries of clients

Factory Aid

Printing and Packaging
city of cape town, Aug 2009 to Feb 2013
Packing and ensuring of the quality of cartons. setting of the machine for the jobs we run during a shift. checking if the raw material will give good results. dispatching of raw and end material.

Filling clerk

Warehousing
city of cape town, Aug 2006 to ongoing
Scanning of files. Capturing of data into the system. locating of files. Retrieving files for the clients. Destroy files that must be destroyed correctly.

 

Skills

Customer service Machine operation Warehousing

 

References

Member has references listed.