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I am very ambitious male who is prepared to achieve goals the desired goal the job description. I am a hard worker , self motivated goal oriented individual who is always looking for a challenge to enhance my skills and knowledge ,i like to interact with other people and adapt easily to different environments , i have good communication skills in person and on calls i have worked on customer service in retail and hotel industry as food and beverage supervisor and can work under minimum management and problem solver and can work under pressure. I can speak English and Xhosa fluently.
Age
42
Gender
Male
Nationality
South African
Address
Cape Town
English, Xhosa , Afrikaans, Mathematics, Physics, TMS Shezi
Cape town, Feb 2004 to Nov 2004
English, Xhosa, Afrikaans, Mathematics, Physics, TMS Shezi
Cape town, Feb 2004 to Nov 2004
Table service, Drink service, Wine service, Appearance & Literacy , Customer service and Communication , Back of House & Stock storage, Safety and Security , Cleaning, Cashier Duties, Supervisory Skills and Hospitality , Travel & Tourism
One and Only Cape Town
Cape Town, Mar 2009 to Sep 2016
Guest experience and guest satisfaction , training of staff with companies standards and procedures, communication with staff and other departments , LQA standards, cleanliness , supervising staff, time management, grooming of staff , stock count, checking expiry dates, dietary requirements , Vip detailed arrivals and making sure all guest requests are being taken care of Vip rooming list, mise en place, hand overs and briefings ,scheduling of staff, monthly budget meetings , tracking sheets on orders, answering of telephones on in room dinning lines and upsells via in in room dinning lines ,setting of small functions , checking emails and replies, ordering of stock ,micros, avero , alice opening and closing duties
Twelve Apostles Hotel and Spa
Cape Town, Mar 2005 to Mar 2007
Twelve Apostles Hotel and Spa
Cape Town, Mar 2005 to Mar 2007
In room dinning , Cafe and pool waiter , welcoming and seating of guests in pool and cafe area , taking of orders , pouring of drinks , table service , taking orders via in room dinning lines and upsells and delivery of inroom dinning orders and collections , mise en place cleanliness and guest satisfaction taking care of small functions
Cashier Customer service Event planning
Member has references listed.