OfW Member CV

Summary

Im good with time management, I am reliable in terms of trust and good work ethics. I'm passionate in helping out where I can. Most of my high school life was in a boarding school where English was not a first language meaning i can adapt in unfamiliar environments. Patience is what i devote myself to because without patience one tends to do things without thinking. I mostly have customer service skills as I have been working in the call center environment for more than 2 years.

 

Details

Age 35
Gender Male
Nationality South African
Address Cape Town

Driving Licenses Car
Languages English, Afrikaans, isiXhosa

Education & Training

Cabin Crew

Certificate, Damelin
Mowbray, Cape Town, Feb 2012 to Nov 2012
Cabin Crew was about assisting Passengers to their seats and or tend to their needs. we were taught on how to handle passengers on any emergency procedure such as fire fighting, drowning, survival and ditching and first aid.

Matric

Certificate, Rhodes High School
Mowbray, Cape Town, Jan 2008 to Nov 2008
Life Science, Math Literacy, Life Orientation, English, IsiXhosa, Home Economics, Business Studies.

 

Employment

Legal Department

MTO Attorney
Cape Town, Nov 2020 to Mar 2021
Obtaining legal documentation from clients to which I upload on our system, all this is done telephonically.

Volunteer Staff Training

Organising for Work
Langa, Jan 2019 to Sep 2020
Assisting unemployed members signing up, creating good CVs, making job applications, running workshops, using spreadsheets, word processing, setting up meetings, branch admin and informing members about the values and philosophy of the movement and unemployment.

Customer Care

Triarc Life Cover
West Lake, Apr 2017 to Nov 2017
Sale's therefore my duties were to get clients on board our system and or explain how their Life Cover works (Customer Care).

Call Agent

Customer Care solutions
Woodstock, Aug 2013 to Mar 2014
It was an after service courtesy call center where we called the clients asking them whether they had a good or bad experience when they had their vehicles in for service. This found us sometimes with escalations were we should listen to customers complaints then send then to managers on the floor via email.

Sales consultant

A.S Marketing
Cape Town, Aug 2013 to Mar 2014
Bringing in new business by telephone and face to face interaction.

 

Skills

Analysis Budgeting Cooking Customer service Event planning Good computer literacy Home-based care Marketing Social media Spreadsheets Teaching / tutoring Translation Warehousing Word processing Writing reports

 

References

Member has references listed.