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I am an open minded Individual who holds a Matric certificate and a Sales Manager Certificate. I am able to work under a lot pressure and I have got excellent communication skills. I have a clear logical mind, with a practical approach to problem solving. I enjoy working on my own initiative or in a team. In short. I am reliable, trustworthy and hardworking. I have worked as a barman and would love to work more in bars. I am also reliable, punctual and hard-working. And I have also work as a Salesman in Fitness industry. And I have also worked at a Call Centre.
Age
27
Gender
Male
Nationality
South African
Address
Cape Town
Languages
English, isiXhosa, isiZulu
English, Xhosa, Mathematical Literacy, History, Business Studies, Economics and Life Orientation, Isilimela Comprehensive Secondary School
Langa, Cape Town, Jan 2015 to Nov 2015
Lewis Head Office
Cape Town, Apr 2024 to Dec 2024
Consumer Guard
No 7 Cleverland St, Boston, Cape Town 7530, Sep 2023 to Mar 2024
I am a customer service professional with experience working in a call center environment. My passion lies in providing exceptional service and ensuring customer satisfaction. With strong communication skills and a friendly demeanor, I excel at answering customer inquiries, resolving issues, and maintaining positive relationships.
• Answering incoming calls promptly and professionally.
• Providing accurate and detailed information to customers regarding products, services, and company policies.
•Resolving customer inquiries, complaints, and issues in a timely and satisfactory
manner.
Escalating complex or unresolved cases to appropriate supervisors or
departments.
•Maintaining a high level of customer satisfaction by building rapport and displaying empathy.
• Managing and updating customer accounts and information accurately.
Zonefitness Rondebosch Club
Cape Town,Phillipi 7750, Jul 2019 to Aug 2023
I am responsible for growing membership to a health club or gym. As a sales consultant, one of my primary responsibilities is to sell memberships to the fitness facility and discuss the membership process with all new and potential members.
Generating Leads
Gathering Prospects
Service calls
Referral drive
Ocean Basket
Cape Town, Sep 2016 to Feb 2018
Prepare alcohol or non-alcohol beverages for bar and restuarant petrons.
Interact with customers, take orders and serve snacks and drinks.
Assess customers needs and preferences and make recommendations.
Mix ingredients to prepare cocktails.
Plan and present bar menu.
Restock and replenish bar inventory and suppliers.
Stay guest focused and nurture an excellent guest experience.
Comly with all food and beverages regulations.
Budgeting Call centre Cooking Customer service Domestic work Event planning Good computer literacy Marketing Project management Social media Spreadsheets Translation Word processing Writing reports
Member has references listed.